Support

Contact your Axis Solutions integration contact. To get an answer quickly, include:

1. The environment — test or production — and the build shown at the foot of these pages.
2. Your client_id — never the secret.
3. When the call was made, in UTC, to the second.
4. The request and response: method, path, body and HTTP status. Remove tokens, secrets and card numbers first.
5. For a payment, its rrn; for a bill, its billNo.
6. What you expected, and what happened instead, in one sentence each.